Auto Loan

We’re moving to wellsfargo.com on July 20

We’re pleased to tell you that Wells Fargo Auto will move from wellsfargoauto.com to wellsfargo.com. This change will include:

  • A new way to access and manage your auto loan through wellsfargo.com
  • The ability to exchange secure email messages for help with your account
  • Access to helpful Wells Fargo financial planning resources and tools, and more

What you need to do

  • Know your numbers
    To enroll on wellsfargo.com after July 20, you’ll need your auto loan account number, and your Social Security number. Be sure to have those available at time of enrollment.
    • If you receive eStatements, you should have received a letter in March with your auto loan account number.
    • You can find your auto loan account number on your monthly statement or online. Sign on to wellsfargoauto.com to view your account number. From Account Summary, select the truncated number (XXXXXX1234) to expand the full account number.
  • Update your contact information
    Make sure the primary email address and preferred phone number for your account are current. After July 20, we will send electronic communications to the primary email address associated with your account. Sign on to your account and update your contact information under Profile & Settings.
  • Plan online activity
    From Saturday, July 18 at 1 pm Central Time to Monday, July 20 at 8:30 am Central Time, there will be a short period of time while we transition to wellsfargo.com when you will not be able to access your account services or information online.

What you need to know

  • To access your auto loan account online after July 20, visit wellsfargo.com to enroll.
    • If you are a current wellsfargo.com user, sign on to your account with your username and password. Your auto loan will appear on Account Summary along with your other Wells Fargo products. If you do not see your Auto Loan, you can manually add the account under Account Settings.
  • Important: You will no longer be able to access your auto loan account through wellsfargoauto.com after July 18, and your eServices registration and sign on information will not transfer to wellsfargo.com.
  • Your payment and service options will not change.
    • If you are enrolled in our Automatic Loan Payment (ALP) program and your account is not in deferment, your payments will continue as scheduled.
    • If you have a deferment related to the Coronavirus (COVID-19) pandemic applied to your account on or after July 20, your account will remain in deferment through the end of the deferment period.
    • If you receive eStatements, your eStatements will be available on wellsfargo.com.

We’re pleased to tell you that Wells Fargo Auto will move from wellsfargoauto.com to wellsfargo.com. This change will include:

  • A new way to access and manage your auto loan through wellsfargo.com
  • The ability to exchange secure email messages for help with your account
  • Access to helpful Wells Fargo financial planning resources and tools, and more

What you need to do

  • Know your numbers
    To enroll on wellsfargo.com after July 20, you’ll need your auto loan account number, and your Social Security number. Be sure to have those available at time of enrollment.
    • If you receive eStatements, you should have received a letter in March with your auto loan account number.
    • You can find your auto loan account number on your monthly statement or online. Sign on to wellsfargoauto.com to view your account number. From Account Summary, select the truncated number (XXXXXX1234) to expand the full account number.
  • Update your contact information
    Make sure the primary email address and preferred phone number for your account are current. After July 20, we will send electronic communications to the primary email address associated with your account. Sign on to your account and update your contact information under Profile & Settings.
  • Plan online activity
    From Saturday, July 18 at 1 pm Central Time to Monday, July 20 at 8:30 am Central Time, there will be a short period of time while we transition to wellsfargo.com when you will not be able to access your account services or information online.

What you need to know

  • To access your auto loan account online after July 20, visit wellsfargo.com to enroll.
    • If you are a current wellsfargo.com user, sign on to your account with your username and password. Your auto loan will appear on Account Summary along with your other Wells Fargo products. If you do not see your Auto Loan, you can manually add the account under Account Settings.
  • Important: You will no longer be able to access your auto loan account through wellsfargoauto.com after July 18, and your eServices registration and sign on information will not transfer to wellsfargo.com.
  • Your payment and service options will not change.
    • If you are enrolled in our Automatic Loan Payment (ALP) program and your account is not in deferment, your payments will continue as scheduled.
    • If you have a deferment related to the Coronavirus (COVID-19) pandemic applied to your account on or after July 20, your account will remain in deferment through the end of the deferment period.
    • If you receive eStatements, your eStatements will be available on wellsfargo.com.

Wells Fargo Auto is a division of Wells Fargo Bank, N.A. Member FDIC and Equal Credit Opportunity Lender.
© 2020 Wells Fargo Bank, N.A. All rights reserved.